Last updated: June 2022
Introduction
At Sposh® Sheets, Spa Linens, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you access or use our website sposh.shop (the “Site”), purchase our products, interact with us on social media, or otherwise engage with us.
Please read this Privacy Policy carefully. By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Information We Collect
We only collect information about you if we have a reason to do so–for example, to provide our products or services, to communicate with you, or to make our Site and products better.
We collect the following types of information:
Information You Provide Directly to Us
We collect information you provide directly to us when you make a purchase, create an account, participate in forums or surveys, subscribe to a newsletter, use our “Contact Us” page, or otherwise communicate with us. This may include:
- Contact information such as your name, email address, phone number, and address.
- Payment information such as your credit or debit card number and billing address.
- Account information such as a username, password, and preferences.
- Communications such as feedback and questions you address to us.
Information We Collect Automatically
We collect some information about you automatically when you access or use our Site:
- Log data such as your Internet Protocol (IP) address, access dates and times, browser type and settings, the web page you visited before coming to our Site, and pages you visit on our Site.
- Cookies, which are small text files placed on your computer or device when you visit a website. Cookies collect non-personal data about your use of our Site to remember your preferences and settings, enable functionality, collect statistics, and personalize your experience.
- Pixel tags (also called web beacons or clear GIFs), which are tiny images embedded in web pages and emails that tell us whether you have opened a page or email and engaged with it.
- Analytics data, such as Google Analytics, which we use to understand how visitors interact with our Site.
Information from Other Sources
We may obtain information about you from other sources, such as social media platforms that you connect with us through. We may combine this information with the other information we collect about you.
How We Use the Information We Collect
We use the information we collect for a variety of purposes, including:
- Provide, operate, maintain, and improve our Site and products.
- Enable you to access and use our Site.
- Process and complete your orders.
- Communicate with you about your account, purchases, or questions.
- Send you technical notices, product updates, security alerts, administrative messages, and marketing communications.
- Provide news and information about Sposh® products we think will interest you.
- Personalize and customize your experience on our Site.
- Conduct research and analysis to improve our products.
- Prevent and address fraud, breach of policies or terms, and threats or harm.
- Comply with and enforce applicable legal requirements, agreements, and policies.
- Protect legal rights, privacy, safety, and property.
- Pursue available remedies and limit damages.
How We Share the Information We Collect
We share information about you in the limited circumstances and for the purposes described below:
- With third party service providers. We share your information with third party vendors who help us provide services or who perform business functions on our behalf, such as payment processors, shipping companies, marketing providers, and customer support providers.
- Within the Sposh® family of companies. We share your information with our parent, subsidiaries, and affiliates to provide and improve our products and services.
- With business transfer recipients. If we are involved in a merger, acquisition, sale of assets, bankruptcy, reorganization, dissolution or similar event, your information may be sold or transferred as part of that transaction.
- In response to legal process. We disclose information about you if required by subpoena, court order, or other government or legal process.
- To enforce legal rights and protect property. We disclose information to establish or exercise our legal rights or defend against legal claims, protect the safety and security of our Site, enforce our website terms of use, and protect our rights and property and the public.
- With your consent. We share information about you with your consent or direction, such as if you authorize us to share it.
We do not sell, rent, or otherwise disclose your personal information to third parties except as described in this Privacy Policy.
Your Choices and Rights
You have several choices and rights when it comes to how we handle your information:
- Email preferences. You can opt out of receiving promotional emails from us by following the unsubscribe instructions located at the bottom of each email.
- Modify account information. You can access and modify information associated with your account by logging into your account.
- Opt out of targeted advertising. You can opt out of receiving targeted advertising from some third party advertisers and ad networks by visiting the Network Advertising Initiative opt out page or the Digital Advertising Alliance opt out page.
- Access your information. In some cases, you may access, modify, or delete information associated with your account by logging into your account. You may also submit an access or deletion request by contacting us. We may limit or deny requests that jeopardize privacy, security, intellectual property, or other confidential matters.
- Delete your information. In some cases, you may request that we delete certain information associated with your account by submitting a deletion request. We may limit or deny deletion requests that jeopardize privacy, security, intellectual property, or other confidential matters, or as required by law.
- Complain about violations. You may file a complaint with us or applicable regulators regarding our handling of your information.
We handle personal information in accordance with legal requirements. You have the right to dispute incomplete or inaccurate information we have about you, request access to your personal data, or ask that we delete or stop processing your personal information.
To make privacy requests relating to your personal information, please contact us as indicated in the “Contact Us” section below. We will consider requests in accordance with applicable laws.
Data Security
We employ appropriate technical and organizational measures designed to protect the personal information we collect and process. Please note no security measures are perfect. We endeavor to protect your information but cannot guarantee the security of the information we collect from you through our Site or services.
Data Retention
We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law.
We delete your personal information when it is no longer needed for the purposes for which we collected it. We may retain and continue to use aggregated or deidentified data that does not identify you.
Children’s Privacy
Our Site and products are not directed to children under 16 (or other age required by local law). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information of a child without parental consent, we will take reasonable steps to promptly delete such information.
International Data Transfers
We are headquartered in the United States. Please be aware information you provide may be transferred to, processed, and maintained on servers or databases located outside your state, province, country, or jurisdiction where privacy protections may not be equivalent to your own. By using our Site or providing us with your information, you consent to this transfer, processing, and storage outside your jurisdiction.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time as we add new features or change existing ones, so please check it periodically for updates. If we make material changes to this Privacy Policy that increase our rights to use personal information we have previously collected about you, we will notify you and obtain your consent as required by law.
Contact Us
If you have any questions about our privacy practices or this Privacy Policy, please contact us at:
Sposh® Sheets, Spa Linens
123 Main St
Anytown, USA 12345
Email: [email protected]
